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% Tailored resume: Veeam -- Site Reliability Engineer (Government & Sovereign Cloud)
% Based on Jake's Resume template (Jake Gutierrez), MIT License
% Derived from Resume_universal_Jun_26_2026.tex; reframed for SRE/reliability
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%%%%%%  RESUME STARTS HERE  %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%

\begin{document}

%----------HEADING----------
\begin{center}
    {\Huge \scshape Ashar S. Ahmed} \\ \vspace{3pt}
    \small Site Reliability / Platform Engineer $|$ U.S. \& Canadian Citizen \\ \vspace{2pt}
    \small
    (647) 328-3346 $|$
    \href{mailto:ashar@aahmed.ca}{\underline{ashar@aahmed.ca}} $|$
    \href{https://github.com/asharahmed}{\underline{github.com/asharahmed}} $|$
    \href{https://linkedin.com/in/asharsahmed}{\underline{linkedin.com/in/asharsahmed}}
\end{center}

%-----------SUMMARY-----------
\section{Profile}
\begin{itemize}[leftmargin=0.15in, label={}]
  \small{\item{
    Reliability-focused engineer who builds the observability, automation, and incident-response foundations that keep cloud services running. Delivered policy-as-code AWS infrastructure for the Government of Canada and operate a self-healing, SLO-instrumented platform with Prometheus, Grafana, Loki, and Alertmanager. Comfortable in compliance-restricted environments (PHIPA, government). U.S. citizen, CISSP-certified.
  }}
\end{itemize}
\vspace{-3pt}

%-----------TECHNICAL SKILLS-----------
\section{Technical Skills}
\begin{itemize}[leftmargin=0.15in, label={}]
  \small{\item{
    \textbf{Reliability / Observability}{: SLIs, SLOs \& error budgets, incident response \& postmortems, on-call alerting, runbooks, self-healing automation, restore-tested DR; Prometheus, Grafana, Loki, Alertmanager, ELK/OpenSearch} \\ \vspace{1pt}
    \textbf{Cloud / IaC}{: AWS (IAM, S3, DynamoDB, CloudWatch, CloudTrail), Azure, Terraform, Terragrunt, Checkov, Docker, Kubernetes} \\ \vspace{1pt}
    \textbf{CI/CD \& Delivery}{: GitHub Actions, automated testing \& quality gates, canary/staged rollouts, policy-as-code scanning} \\ \vspace{1pt}
    \textbf{Languages / Automation}{: Python, Bash, PowerShell, JavaScript/TypeScript, C\#/.NET, Node.js, SQL} \\ \vspace{1pt}
    \textbf{Compliance / AI}{: NIST CSF, ISO 27001, PHIPA/HIPAA-aligned controls, audit evidence; AI-first workflows with LLM-powered tooling}
  }}
\end{itemize}
\vspace{-3pt}

%-----------EXPERIENCE-----------
\section{Professional Experience}
  \resumeSubHeadingListStart

    \resumeSubheading
      {Reliability \& Security Consultant}{Jan. 2023 -- Present}
      {Dr. Shariq Mumtaz Medicine Professional Corporation}{}
      \resumeItemListStart
        \resumeItem{Operate a 30+ service platform on Docker/Kubernetes with full observability: \textbf{Prometheus, Grafana, Loki, and Alertmanager}, SLO dashboards, error-budget tracking, and multi-channel alerting}
        \resumeItem{Built \textbf{multi-layer self-healing} (autoheal plus alert-driven remediation) and incident runbooks, \textbf{cutting mean-time-to-detect from days to under an hour}}
        \resumeItem{Implemented and \textbf{restore-tested 3-2-1 backups} for disaster recovery; authored PHIPA-aligned policies, a breach-response plan, and audit evidence}
        \resumeItem{Standardized endpoints on \textbf{MFA, full-disk encryption, EDR, and enforced patching} to \textbf{100\% policy compliance}; automation cut unsolicited traffic by \textbf{80\%}}
      \resumeItemListEnd

    \item
      \begin{tabular*}{0.97\textwidth}[t]{l@{\extracolsep{\fill}}r}
        \textbf{Software Developer, Government of Canada (ISED \& Canadian Digital Service)} & Feb. 2021 -- Jan. 2022 \\
      \end{tabular*}\vspace{-3pt}
      \resumeItemListStart
        \resumeItem{Engineered secure AWS infrastructure (IAM, S3, DynamoDB, CloudWatch) via \textbf{Terraform/Terragrunt}; enforced \textbf{policy-as-code} scanning (Checkov) in a compliance-restricted government environment}
        \resumeItem{Implemented \textbf{CI/CD quality gates} and automated testing, raising code coverage from \textasciitilde20\% to \textbf{85\%} and cutting client-reported data incidents from 4--5 to 1--2 per cycle; received the \textbf{Directors' General Award of Merit}}
        \resumeItem{Designed passive request validation that eliminated bot-driven abuse on public endpoints, improving reliability and detection coverage; rolled out platform-wide}
      \resumeItemListEnd

    \resumeSubheading
      {Technical Contractor (AI Model Evaluation)}{May 2026 -- Present}
      {Mercor Intelligence, San Francisco, CA (Remote)}{}
      \resumeItemListStart
        \resumeItem{Provide structured technical feedback supporting LLM training/evaluation; assess outputs for accuracy, reasoning quality, and specification adherence across technical domains}
      \resumeItemListEnd

  \resumeSubHeadingListEnd
\vspace{-4pt}

%-----------PROJECTS-----------
\section{Projects \& Publications}
    \resumeSubHeadingListStart

      \resumeProjectHeading
          {\textbf{Ravelin: Vulnerability SLA \& Compliance Tracker} $|$ \emph{C\#, .NET 10, Blazor, Azure, Terraform}}{\href{https://getravelin.xyz/}{\underline{getravelin.xyz}}}
          \resumeItemListStart
            \resumeItem{Built a vendor-neutral platform ingesting findings from Dependabot, Snyk, and Trivy; assigns severity-based remediation SLAs and tracks breaches with audit trails and compliance reporting}
          \resumeItemListEnd

      \resumeProjectHeading
          {\textbf{Self-Healing Homelab SRE Platform} $|$ \emph{Docker, Kubernetes, Prometheus, Grafana, Loki, Alertmanager}}{}
          \resumeItemListStart
            \resumeItem{Designed end-to-end reliability tooling: SLO dashboards and alert rules, container healthchecks, layered self-healing/remediation, and a tested restore pipeline for disaster recovery across the stack}
          \resumeItemListEnd

    \resumeSubHeadingListEnd
\vspace{-4pt}

%-----------EDUCATION-----------
\section{Education \& Certifications}
  \resumeSubHeadingListStart
    \resumeProjectHeading
      {\textbf{M.S., Cybersecurity \& Information Assurance} $|$ \emph{Western Governors University}}{Awarded 2024}
    \resumeProjectHeading
      {\textbf{B.Sc., Computer Science} $|$ \emph{Dalhousie University}}{Awarded 2024}
  \resumeSubHeadingListEnd
  \vspace{2pt}
\begin{itemize}[leftmargin=0.15in, label={}]
  \small{\item{
    CISSP (2026) $|$ SSCP (2023) $|$ AWS Certified Solutions Architect \& Developer -- Associate (2022)
  }}
\end{itemize}

\end{document}
